Privacy & Data
Privacy Policy
Effective Date: December 12, 2025
Last Updated: August 27, 2026
Deep Dive Cosmos respects your privacy and is committed to being clear about how information is collected, used, stored, and shared when you visit our website, join our email list, purchase a product or service, download a free resource, contact us, or otherwise interact with Deep Dive Cosmos.
This Privacy Policy applies to Deep Dive Cosmos websites, landing pages, online shop, digital products, forms, email communications, and related services, including deepdivecosmos.com.
In this Privacy Policy, “Deep Dive Cosmos,” “we,” “our,” and “us” refer to Deep Dive Cosmos.
If you have questions about this policy or your personal information, you may contact us at:
Email: hi@deepdivecosmos.com
Mailing Address: [BUSINESS MAILING ADDRESS]
1. Information We Collect
We may collect personal information that you voluntarily provide to us as well as certain information that is collected automatically when you use our website.
Information You Provide
Depending on how you interact with Deep Dive Cosmos, this may include:
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your name
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email address
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billing or mailing address
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telephone number, if provided
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account or customer information
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order and purchase information
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products or services you purchase
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information submitted through forms, surveys, quizzes, or assessments
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newsletter and marketing preferences
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messages, questions, feedback, reviews, or other communications you send to us
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information you choose to provide when requesting a personalized product or service
If you request a personalized subliminal audio or another customized service, you may choose to share information about your goals, preferences, experiences, or desired areas of focus. Please do not send highly sensitive information, financial account information, government identification numbers, medical records, passwords, or other information that is not necessary for us to provide the requested service.
Purchase and Payment Information
When you purchase a product or service, payment processing is handled through Wix and Wix Payments or another payment provider displayed during checkout.
We may receive information connected with the transaction, such as your name, email address, billing information, product purchased, payment method, transaction amount, payment status, and transaction identification information.
Payment providers process payment card and financial information under their own privacy and security practices.
Information Collected Automatically
When you visit or use our website, certain technical and usage information may be collected automatically through Wix, cookies, analytics tools, or similar technologies.
This may include:
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Internet Protocol address
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browser type
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device type
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operating system
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general geographic location derived from an IP address
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referring website or page
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pages viewed
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links clicked
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date and time of visits
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time spent on pages
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interaction and browsing information
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cookie and device identifiers
We use this information to operate the website, understand how visitors use it, improve our content and products, protect the website, and measure performance.
2. How We Collect Information
We may collect information when you:
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visit our website
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complete a form
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join The Energy Exchange
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request or download a free resource
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purchase a product or service
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create a customer or member account
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submit a quiz, audit, survey, or assessment
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request a personalized subliminal or other customized product
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contact us by email or through the website
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leave feedback or a review
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interact with our emails
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otherwise voluntarily provide information to us
Some technical information is collected automatically through website technology, cookies, and service providers.
3. How We Use Your Information
We may use personal information to:
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provide and deliver products, digital downloads, services, and free resources
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process and manage purchases
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communicate about orders, downloads, or services
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respond to questions and customer-support requests
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provide personalized products or services you request
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operate and improve the Deep Dive Cosmos website and store
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maintain website security and prevent misuse or fraud
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understand how visitors use our website
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analyze the performance of our content, products, pages, and marketing
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maintain customer and business records
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comply with legal, tax, accounting, payment-processing, or regulatory obligations
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enforce our policies and agreements
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send marketing emails when you have subscribed or when otherwise permitted by law
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personalize or improve the content and communications you receive
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develop future Deep Dive Cosmos content, products, and services
We aim to collect only information reasonably necessary for the purposes described in this Privacy Policy.
4. The Energy Exchange and Email Marketing
The Energy Exchange is the email community and newsletter operated by Deep Dive Cosmos.
When you voluntarily subscribe, request certain free resources, or otherwise agree to receive marketing communications, we may send emails from Tee | Deep Dive Cosmos about topics such as:
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money and wealth mindset
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self-concept
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healing and personal growth
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manifestation
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Deep Dive Cosmos music and subliminals
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new articles or resources
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digital products and services
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promotions, launches, or special offers
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other Deep Dive Cosmos updates
We use MailerLite to help manage our subscriber list, send emails, and operate email automations. MailerLite may process subscriber information on our behalf, such as your email address, subscription information, email engagement, and related information necessary to provide email marketing services.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our marketing emails.
Unsubscribing from marketing emails does not prevent us from sending transactional or service-related communications that are necessary to fulfill an order, deliver a product, respond to a request, or administer an existing customer relationship.
5. Free Resources and Lead Magnets
When you request a free Deep Dive Cosmos resource, such as the Money Story Audit, we may ask for your email address so we can deliver the resource.
If the signup form clearly states that requesting the resource also joins you to The Energy Exchange, your information may also be used to send the marketing communications described in this Privacy Policy.
You may unsubscribe from those marketing communications at any time.
6. Wix and Website Hosting
Our website is hosted and operated using Wix. Wix provides website hosting, forms, customer-management features, ecommerce tools, analytics, security features, payment functionality, and other services used to operate Deep Dive Cosmos. Information submitted through our website may therefore be stored or processed through Wix systems and services. Wix processes information according to its own privacy practices and contractual obligations.
7. Wix Payments and Purchases
When enabled, Deep Dive Cosmos uses Wix Payments to process purchases through our website. Wix, its payment processors, financial institutions, payment networks, and other providers involved in a transaction may collect, process, store, or share information needed to authorize payments, prevent fraud, comply with financial regulations, issue refunds, respond to disputes, and complete transactions.
Deep Dive Cosmos may receive transaction and customer details necessary to manage purchases, but payment information is also processed directly by the relevant payment providers. Their processing of payment information is governed by their own privacy policies and terms.
8. MailerLite
We use MailerLite to manage our email marketing subscriber list and send emails to subscribers. MailerLite acts as a service provider that processes certain subscriber information on our behalf. It may use industry-standard technology to provide email delivery, automation, subscriber management, reporting, and related services.
You can unsubscribe from marketing emails at any time through the unsubscribe link included in each marketing email.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies. Cookies are small data files stored on your browser or device. They can help websites function properly, remember settings, understand visitor behavior, measure website performance, and support marketing activities. Cookies used on our website may include:
Essential Cookies
These cookies are necessary for the website to function, including features such as security, ecommerce, checkout, customer accounts, and basic website operation.
Functional Cookies
These cookies may help remember choices or provide additional website functionality.
Analytics Cookies
These cookies may help us understand how visitors reach and use the website, which pages are viewed, and how the site performs.
Marketing Cookies
If marketing or advertising tools are enabled, these technologies may be used to measure campaigns, understand conversions, or support relevant advertising. Where required by applicable law, visitors will be given choices regarding non-essential cookies through our cookie consent tools. You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
10. Analytics
We may use Wix analytics and other analytics or measurement tools to better understand website traffic and performance.
These tools may collect information such as page views, referral sources, device information, website interactions, and general usage patterns. We use this information to understand what content is useful, improve the website, evaluate marketing efforts, and make business decisions. If we materially change or add analytics or advertising services that affect how personal information is processed, we may update this Privacy Policy and our cookie settings accordingly.
11. How We Share Information
We do not sell your personal information for money. We may share or allow access to information when reasonably necessary for trusted service providers to operate our business or provide services on our behalf.
These providers may include:
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Wix
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Wix Payments and payment processors
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MailerLite
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website hosting and technology providers
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analytics providers
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fraud prevention and security providers
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professional advisers such as accountants, attorneys, or tax professionals
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contractors or service providers assisting with legitimate business operations
These providers may only receive information reasonably necessary for the services they perform and may be subject to their own privacy policies, contracts, and legal obligations.
We may also disclose information if reasonably necessary to:
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comply with applicable law, regulation, legal process, or government request
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investigate suspected fraud or unlawful activity
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protect the rights, property, or safety of Deep Dive Cosmos, our customers, or others
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enforce our agreements and policies
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respond to claims, disputes, chargebacks, or legal proceedings
If Deep Dive Cosmos is involved in a merger, acquisition, sale, restructuring, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable law.
12. Sale, Sharing, and Targeted Advertising
Deep Dive Cosmos does not currently sell personal information for monetary consideration. If we use advertising, analytics, or marketing technologies that may be treated as a “sale,” “sharing,” or processing for targeted advertising under an applicable privacy law, we will provide any notices or opt-out choices required by that law. Where available and required, those choices may be provided through our cookie or privacy settings.
13. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining customer records, meeting tax or accounting obligations, resolving disputes, enforcing agreements, preventing fraud, and complying with legal requirements. Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it where appropriate.
14. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. We also rely on security measures provided by platforms and service providers such as Wix, Wix Payments, and MailerLite. However, no website, electronic transmission, payment system, or data-storage method can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security.
15. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.
These rights may include the right to:
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know whether we process your personal information
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request access to personal information we hold about you
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request correction of inaccurate information
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request deletion of certain personal information
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obtain a portable copy of certain information
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withdraw consent where processing is based on consent
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opt out of certain marketing communications
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opt out of certain targeted advertising, sales, or sharing of personal information where applicable
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appeal certain decisions concerning a privacy request where applicable
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exercise privacy rights without unlawful discrimination or retaliation
These rights are not absolute and may be subject to legal exceptions.
16. How to Submit a Privacy Request
To request access, correction, deletion, or another privacy right available to you, email:
Please use the subject line:
Privacy Request
Include enough information for us to understand your request and reasonably verify that it relates to you.
We may need to request additional information to verify your identity before completing certain requests. If applicable law gives you the right to appeal a decision concerning your privacy request, you may reply to our decision email with the subject:
Privacy Appeal
We will respond as required by applicable law.
17. Email Choices
You can stop receiving marketing emails from The Energy Exchange at any time by using the unsubscribe link included in the email.
You may also contact us at:
We may still send non-promotional communications related to transactions, downloads, customer service, legal notices, or products and services you have requested.
18. Children’s Privacy
Deep Dive Cosmos is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization. If you believe that a child has provided personal information to us without appropriate permission, please contact:
If we learn that we collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
19. International Visitors and Data Transfers
Deep Dive Cosmos may be accessed by visitors from different countries. Our website and service providers may process or store information in the United States or other countries where they operate. Privacy and data-protection laws may differ between countries. Where required, our service providers may use contractual or other safeguards designed to support lawful international transfers of personal information.
20. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, social-media accounts, videos, payment services, or other resources that we do not control. This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review the privacy policies of websites and services you choose to visit or use.
21. Personalized Subliminals and Custom Services
If you purchase or request a personalized subliminal audio or another customized Deep Dive Cosmos service, we may collect information you voluntarily provide so that we can create the requested product.
This may include information about your goals, preferred themes, affirmations, desired outcomes, or other customization preferences.
Please provide only information that is reasonably necessary for the requested customization.
Unless specifically requested and necessary for the service, do not provide medical records, financial account numbers, passwords, government identification numbers, or other highly sensitive information.
Information provided for customized services may be retained for a reasonable period to complete the service, provide customer support, maintain business records, or meet legal obligations.
22. Legal Bases for Processing Where Applicable
Where laws such as the General Data Protection Regulation require a legal basis for processing personal information, we may rely on one or more of the following:
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Consent, such as when you choose to receive marketing emails or consent to non-essential cookies.
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Performance of a contract, such as when information is needed to process and deliver a purchase or requested service.
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Legitimate interests, such as operating, protecting, analyzing, and improving our website and business, where those interests are not overridden by your rights.
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Legal obligations, such as maintaining records required for tax, accounting, payment, fraud-prevention, or regulatory purposes.
Where processing is based on consent, you may withdraw consent as permitted by applicable law.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, products, services, technology, service providers, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. If a change materially affects how personal information is used, we may provide additional notice where required. We encourage you to review this Privacy Policy periodically.
24. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or a privacy request, contact:
Deep Dive Cosmos
Email: hi@deepdivecosmos.com
Mailing Address: [BUSINESS MAILING ADDRESS]
For privacy requests, please use the subject line:
Privacy Request